Jun 6, 2025

Power of Documentation

Documentation is one of the most underrated tools in the knowledge worker's kit. Not for compliance. Not for process. But for thinking.

It helps us do something seemingly contradictory - hold ambiguity and seek clarity at the same time. When you write down raw thoughts, open questions, or fragmented facts, you’re not just recording - you're revealing. Assumptions surface. Blind spots show. New questions emerge. When you answer those as a self-FAQ, it might feel remedial - but that’s how rigor is built.

Documentation invites multiple lenses. It lets ideas evolve. The version history doesn’t just track changes - it shows the evolution of thought. Even if we leap to solutions too fast, it becomes a grounding anchor: “Here’s one path. We’re still thinking.”

And perhaps most crucially - it saves hours of meetings. One good doc becomes a shared context, kills tribal knowledge, and becomes an onboarding gift for every future collaborator. When decisions are made, the reasoning doesn’t vanish - it lives in the document. Clarity, scale, and transparency - all in one place.

And now, with AI in the loop, it gets even better. AI helps wordsmith, brings external sources, asks provocative questions, and pushes your thinking - all in real time. Whether it’s a Google Doc, a FigJam board, or a messy Figma scratchpad - the solution unfolds as you think, question, and shape.

By the time the final design is done, every breadcrumb of the journey is archived. For history buffs and new teammates alike, the ramp-up becomes instant.

If Amazon added one chromosome to my DNA, it’s this one — documentation-first thinking. I’m forever grateful for it.